Privacy Policy

Welcome! This Privacy Policy explains how Cronshift, LLC ("Cronshift," "we," "us," or "our") collects, uses, discloses, and otherwise processes Personal Information in connection with our websites (the "Site"), the Cronshift desktop and mobile applications (collectively, the "Cronshift App"), and related content, products, services, and other functionality offered through our online services (collectively, the "Services").

This Privacy Policy does not address our privacy practices relating to individuals employed directly by Cronshift.

A user of the Services is hereinafter referred to as a "User" or collectively, the "Users."

1. What Is Personal Information?

When we use the term "Personal Information," we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked—directly or indirectly—to an individual. It does not include aggregated or deidentified information that is not reasonably capable of being linked to an individual.

2. Personal Information We Collect

A. Information You Provide Directly:

We may collect the following types of Personal Information directly from you:

• Contact Information: name, employer (if applicable), address, phone number, and email address.
• Account and Profile Information: username, password, role preferences, profile photos, certifications, and credentials.
• Professional and Verification Information: Social Security Number (where applicable), date of birth, gender, driver's license or ID, professional licensing information, background check data, and vaccination status (if required for employment verification).
• Payment Information: billing details such as account numbers and routing information, collected and processed by third-party providers (e.g., Stripe, Invoiced). We may store or view limited data such as the last four digits of your card or account number.
• Communications and Inquiries: messages or feedback you provide via our Site or App, or through surveys and customer support interactions.
• Facility and Organizational Information: facility name, address, administrator contact, and other details submitted through your organization's Cronshift account.

B. Information Automatically Collected:

When you use our Services, we and our third-party partners may automatically collect:

• Device and Usage Data: IP address, operating system, device type, browser version, referring URLs, and timestamps.
• Analytics Data: how you navigate and interact with the Cronshift App or Site, session length, feature usage, and crash diagnostics (via tools such as Rollbar, Sentry, or similar).
• Location Data: with your consent, Cronshift may collect location information to verify shift attendance, support payroll accuracy, and recommend nearby opportunities.
• Cookies and Tracking Technologies: cookies, pixel tags, SDKs, and other technologies to enhance your experience and track aggregated usage metrics.

C. Information from Third Parties:

We may receive Personal Information from:

• Your employer or affiliated organization using Cronshift to manage staffing or scheduling.
• Verification services (e.g., background check and credentialing partners).
• Referral sources or colleagues who invite you to use Cronshift.
• Social media platforms when you interact with our pages or sign in using a linked account.
• Public or commercial data providers for contact or demographic enrichment.

3. How We Use Personal Information

Cronshift uses Personal Information to:

• Provide, operate, and improve the Services.
• Verify your identity, credentials, and shift completion.
• Process payments and fulfill transactions.
• Manage scheduling, attendance, and workforce coordination.
• Communicate with you regarding updates, shifts, and customer support.
• Analyze and enhance the performance, security, and usability of the Services.
• Conduct surveys, contests, or promotional programs.
• Comply with applicable legal, regulatory, and contractual obligations.
• Detect, investigate, and prevent fraud, misuse, or security breaches.
• Enforce our Terms of Service and other agreements.

We may also use deidentified or aggregated data for analytics and research.

4. How We Disclose Personal Information

We disclose Personal Information in the following circumstances:

• Affiliates: With other entities owned or controlled by Cronshift, LLC.
• Employers/Facilities: To facilities or employers for scheduling, timekeeping, and compliance purposes.
• Service Providers: To third parties performing services such as payment processing, hosting, analytics, customer support, and communications.
• Marketing and Communications Providers: To deliver authorized updates and service notifications.
• Business Transactions: As part of mergers, acquisitions, or asset sales.
• Legal Obligations: When required by law, subpoena, or court order, or to protect our legal rights or prevent harm.
• With Consent: When you provide explicit direction or consent for disclosure.

We do not sell or rent Personal Information for marketing purposes.

5. Control Over Your Information

• Communication Preferences: You may opt out of promotional emails by clicking "unsubscribe" or by contacting Info@cronshift.com.
• Device and Location Permissions: You can control or revoke the Cronshift App's access to device or location data via your device settings.
• Account Deletion: You may delete your account at any time by logging into the Cronshift App, navigating to "My Account," and selecting "Delete My Account."
• Cookies: You can adjust your browser settings to block or delete cookies, but doing so may limit functionality.

6. Data Retention

We retain Personal Information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Children's Privacy

Cronshift does not knowingly collect or solicit Personal Information from children under 13. If we learn a child has provided information, we will delete it promptly.

8. Third-Party Links

Our Services may contain links to third-party websites not operated by Cronshift. We are not responsible for their content or privacy practices.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information, though no system is completely secure.

10. International Users

Cronshift operates in the United States. By using our Services, you consent to the transfer and processing of your Personal Information in the U.S.

11. Updates to This Privacy Policy

Cronshift may update this Privacy Policy periodically. The updated version will be posted on our Site with a revised effective date. Continued use constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at: